Last edited May 14, 2025

1. Who We Are

This website is operated by Klavins Piano SIA, a company registered in Latvia.

Company Name: Klavins Piano SIA
Registration Number: 40203261209
VAT ID Number: LV40203261209
Registered Address: Kaļķu iela 16, LV-3301 Kuldīga, Latvia
Contact Email: hello@klavins.co
Website: www.klavins.co

Click here to view these details in Latvian.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name and email address (e.g., via contact forms or newsletter signup)
  • IP address and device/browser info (via analytics tools)
  • Any other data you voluntarily provide

3. How We Use Your Data

We use your data to:

  • Respond to inquiries
  • Process and fulfill orders
  • Send newsletters or updates (only with your consent)
  • Improve website performance and user experience
  • Comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

  • Your consent (e.g. newsletter)
  • Contractual necessity (e.g. processing orders)
  • Legal obligations
  • Legitimate interests (e.g. analytics to improve the site)

5. Data Sharing

We do not sell or rent your data. We may share it with:

  • Email providers (e.g. MailerLite)
  • Analytics services (e.g. Google Analytics)
  • Shipping providers (if applicable)
  • Authorities if required by law

All third parties are required to protect your data in line with GDPR.

6. Website Analytics

We use Matomo Analytics to understand how visitors interact with our website. This system does not use cookies. You can opt out of anonymous tracking below.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

7. How Long We Keep Your Data

We keep your data only as long as necessary:

  • For the purposes listed above
  • To comply with legal obligations (e.g. tax and accounting)

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw your consent at any time
  • Object to processing
  • Request data portability
  • Lodge a complaint with Datu valsts inspekcija (Latvia’s Data Protection Authority)

To exercise your rights, contact us at: hello@klavins.co

9. How We Protect Your Data

We use appropriate technical and organizational measures to protect your data, including SSL encryption, secure servers, and access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.